Welcome to UAF UNITED AGRO FISHERIES LTD. By accessing or using this website and placing an order through our website, you agree to comply with and be bound by these Terms & Conditions.
1. About UAF UNITED AGRO FISHERIES LTD.
Business/Company Name: UAF UNITED AGRO FISHERIES LTD.
Website: uaf-cpg.com
Address: District Freedom Fighter Complex, Munshi Meherullah Street, Jashore, Bangladesh-7400
Email: uaf.cpg@gmail.com
Phone: +8801750058195
UAF UNITED AGRO FISHERIES LTD. operates an online platform through which customers may browse, order and purchase products offered through our website.
2. Website Use
You agree to use this website only for lawful purposes.
You must not:
- Provide false or misleading information;
- Use another person’s identity or payment method without authorization;
- Attempt fraudulent transactions;
- Interfere with website security;
- Copy, reproduce or misuse website content without permission;
- Use the website for any unlawful activity.
3. Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images and prices displayed on the website are accurate.
Product specifications may change due to manufacturer updates or availability. Where applicable, the actual product supplied will be consistent with the essential characteristics of the product ordered.
4. Pricing
All prices displayed on the website are in USD unless otherwise stated.
The applicable delivery charge, taxes, fees or other mandatory charges, if any, will be communicated before completion of the order.
UAF UNITED AGRO FISHERIES LTD. reserves the right to correct an obvious pricing or technical error.
5. Orders & Advance Payment
Important
The customer may be required to make payment in advance before UAF UNITED AGRO FISHERIES LTD. begins procurement, preparation, processing or delivery arrangements for the order.
Order Process
Order Placement → Advance Payment → Payment Verification → Order Confirmation → Processing/Procurement → Dispatch → Delivery
Payment received does not automatically mean that the order has been finally accepted.
An order will be considered confirmed after successful payment verification and order acceptance by UAF UNITED AGRO FISHERIES LTD.
6. Payment Verification
We may verify:
- Customer name
- Mobile number
- Order information
- Payment transaction/reference
- Delivery address
- Other information reasonably necessary to verify the order.
If a transaction appears fraudulent, unauthorized, suspicious or inconsistent with the order information, we may delay, reject or cancel the order.
7. Order Acceptance
We reserve the right to accept or decline an order were reasonably necessary, including where:
- The product is unavailable;
- There is a pricing or technical error;
- Product information contains an obvious error;
- Payment cannot be verified;
- The transaction appears fraudulent;
- Delivery to the provided address is not reasonably possible;
- The customer has provided inaccurate information;
- The order is subject to supplier/manufacturer availability.
If a prepaid order is cancelled by us because we cannot fulfill it, the applicable refund will be handled according to our Return & Refund Policy.
8. Order Cancellation by Customer
A customer may request cancellation before the order reaches a stage where cancellation is no longer reasonably possible.
If the order has already entered procurement, customization, preparation, packaging or dispatch, cancellation may not be possible.
For specially procured, customized or personalized products, cancellation restrictions may apply.
9. Delivery
We will make reasonable efforts to deliver orders within the estimated delivery time communicated to the customer.
Estimated delivery times are not guaranteed unless expressly stated otherwise.
Delivery may be affected by:
- Courier delays;
- Weather;
- Natural disasters;
- Transport disruption;
- Public holidays;
- Political or civil disruption;
- Incorrect address;
- Customer unavailability;
- Supplier/manufacturer delays;
- Other circumstances beyond our reasonable control.
10. Customer Responsibilities
The customer is responsible for providing accurate:
- Full name;
- Mobile number;
- Email address, where applicable;
- Delivery address;
- Order information.
If delivery fails because of incorrect information supplied by the customer, additional delivery or re-delivery charges may apply where applicable.
11. Inspection on Delivery
Where practical, customers are encouraged to inspect the package at the time of delivery.
If the package appears visibly damaged, the customer should immediately notify the delivery personnel where possible and contact UAF UNITED AGRO FISHERIES LTD. as soon as reasonably possible.
12. Returns, Refunds & Replacement
Returns, refunds and replacements are governed by our separate:
Return & Refund Policy
Customers should review that policy before placing an order.
Nothing in these Terms is intended to remove or restrict any mandatory right available to a customer under applicable Bangladesh law.
13. Warranty
Where a product carries a manufacturer or seller warranty, the warranty will be subject to the applicable warranty terms.
Warranty coverage is separate from our return policy.
Warranty claims may require:
- Invoice/order number;
- Product batch number;
- Product photos/videos;
- Inspection by the manufacturer/authorized service provider.
14. Intellectual Property
All website content, including:
- Logo;
- Brand name;
- Text;
- Graphics;
- Images;
- Product descriptions;
- Website design;
- Software;
- Other original content
is owned by or licensed to UAF UNITED AGRO FISHERIES LTD. and may not be copied, reproduced or commercially used without permission.
15. Privacy
Customer information will be handled according to our:
Privacy Policy
By using the website, you acknowledge that information may be collected and processed for order fulfillment, payment verification, delivery, customer support, security and other legitimate purposes described in our Privacy Policy.
16. Third-Party Services
We may use third-party services such as:
- Payment gateways;
- Banks/payment providers;
- Courier and logistics providers;
Third-party services may have their own terms and privacy policies.
17. Force Majeure
UAF UNITED AGRO FISHERIES LTD. shall not be responsible for delays or inability to perform caused by circumstances beyond reasonable control, including natural disasters, fire, flood, war, government restrictions, major transportation disruption, widespread network/payment failures, epidemic/pandemic situations or other extraordinary events.
18. Policy Changes
UAF UNITED AGRO FISHERIES LTD. may update these Terms & Conditions from time to time.
The updated version will be published on this website with a revised effective date.
19. Governing Law
These Terms & Conditions shall be governed by the applicable laws of Bangladesh.
Any dispute should initially be brought to UAF UNITED AGRO FISHERIES LTD. for amicable resolution. If the matter cannot be resolved, the applicable legal remedies and jurisdiction under Bangladesh law shall apply.
20. Contact Us
UAF UNITED AGRO FISHERIES LTD.
Website: uaf-cpg.com
Address: District Freedom Fighter Complex, Munshi Meherullah Street, Jashore, Bangladesh-7400
Email: uaf.cpg@gmail.com
Phone: +8801750058195